RELIABLE ROOF AND GUTTER

Reliable Roof & Gutter values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, contact us, or use our services.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Name

• Phone number

• Email address

• Property address

• Information submitted through contact forms, estimate requests, or scheduling tools

We may also automatically collect limited technical information such as:

• IP address

• Browser type

• Pages visited

• Device information
  This data helps us improve website performance and user experience.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide estimates

• Schedule inspections or services

• Communicate about your project or request

• Improve our services, marketing, and website performance

• Send appointment reminders, follow-ups, or service-related communications

We do not sell or rent your personal information to third parties.

Text Messages and Phone Calls

If you provide your phone number, you consent to receive calls or text messages related to your inquiry, estimate, or services. Message frequency may vary. Standard messaging and data rates may apply. You may opt out at any time by replying STOP to a text message.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to analyze traffic, understand user behavior, and improve functionality. You may disable cookies through your browser settings, though some features of the site may not function properly.

Information Sharing

We may share your information only when necessary to:

• Provide requested services

• Comply with legal obligations

• Work with trusted service providers who assist in operating our business, provided they agree to keep your information confidential

Data Security

We take reasonable steps to protect your information using administrative, technical, and physical safeguards. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You may request to:

• Access or update your personal information

• Opt out of marketing communications

• Request deletion of your personal data, subject to legal or operational requirements

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Reliable Roof & Gutter
1241 Fallston Rd

Shelby, NC 28150
980.552.9607
info@reliableroofandgutter.com